Operations & Service Management
Choosing Cellent gives our customers access to first class technical operation facilities that have successfully managed messaging platforms and other mobile data service initiatives.
Highlights
- 24 x 7 2nd and 3rd Level Engineering Support
- Agent-based proactive monitoring of all hardware, software and network components
- Agent-based proactive monitoring of all SMSC binds, automatic rebind, transactional message-queuing ensuring no message loss, and notifications to engineers
- Agent-based monitoring of web-based application through the emulation of a human-user to check all web-based UI components
- Performance monitoring, message throttling and throughput management for high-volume transactions
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